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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Karat products

The group "New Technologies" offers for review the products of the plant Karat: heat meters, heat registers, measuring complexes, calculators, flow meters, steam and gas metering devices, temperature and pressure sensors
  • Apartment heat meters Karat
    Apartment heat meters
    KARAT-Compact-201, etc.
  • Smart counters of LoRaWAN networks Karat
    Smart counters of LoRaWAN networks
    KARAT-306, Compact-2-213, etc.
  • Thermal calculators Karat
    Thermal calculators
    KARAT-308, Elf, etc.
  • Apartment distributors Karat
    Apartment distributors
    CARAT Q caloric, etc.
  • Thermal converters Karat
    Thermal converters
    KTSP-N, KTPTR, TPT, etc.
  • Pressure sensors Karat
    Pressure sensors
    DDM-03T-600DI and others.
  • Bimetallic thermometers Karat
    Bimetallic thermometers
    BT-32.211, BT-51.211, etc.
  • Thermomanometers Karat
    Thermomanometers
    TM TB-3, etc.
  • Pressure gauges Karat
    Pressure gauges
    TM-610, TM-320, etc.
  • Means of regulation Karat
    Means of regulation
    Valves, gate valves, etc.
  • Collector nodes Karat
    Collector nodes
    Karat -601- In, Karat -601- N. et al.
  • Ultrasonic flow meters Karat
    Ultrasonic flow meters
    CARAT-RS, CARAT-520, etc.
  • Electromagnetic flow meters Karat
    Electromagnetic flow meters
    CARAT-551, etc.
  • Verification settings Karat
    Verification settings
    Karat -PRU, Karat -PRUS, etc.
  • Water meters Karat
    Water meters
    Karat -110 , SHVE-15, etc.
  • Communicators, converters Karat
    Communicators, converters
    Karat -902M, Karat -910 and others .
  • Controllers Karat
    Controllers
    Karat -911, Karat -912 and others .
  • Remote controls Karat
    Remote controls
    900.000.01, Karat -913 and others .
  • Interface modules Karat
    Interface modules
    Karat -929 , RS-232, etc.
  • Optical heads Karat
    Optical heads
    Karat -914, Karat -915 and others .
  • Converters Karat
    Converters
    Karat -ADD2,5-1,6-1,0, etc.

NEW TECHNOLOGIES GROUP

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